Fashion Consultant/Sales Associate

Reliance Brands Limited
  • Post Date: October 12, 2017
  • Applications 0
  • Views 105
Job Overview

Job purpose

  • At the store I am the person who ensures “Customer Delight” – for each customer each time.
  • Contribute to achieve store KPIs.
  • I am the “Brand ambassador” – both in and out the store

I spend my time in :

  • Attending customer
  • Contribute to the store merchandising and sales
  • Stocks, inventory and cash handling

I know I have done a great job if :

  • I am meeting my weekly, fortnightly, quarterly targets
  • Contribute towards healthy audit scores
  • I am able live and exhibit brand DNA.

The people I need to work with Within function

  • Store Manager
  • Retails Ops Manager
  • Business Manager
  • Business Head Outside function
  • Training Manager
  • Visual Merchandiser
  • Buying team

What is that I need to do:

  • Warm welcome and approach to each customer – customer’s inclination to shop starts right from the first step & eye contact.
  • Utilize the knowledge of trends and guide each customer on “what suits better” – in line with the customer needs, individuality and product range.
  • Believes and lives the attitude of “Sheer customer delight” – go beyond
  • Contribute towards merchandising and keeping the ambience is in accordance with the Brand standards and guidelines.
  • Live the “ownership mentality” – looks for areas to contribute on factors impacting overall store performance – create niche for the store in the vicinity\mall.
  • Ability to deliver on all aspects with least guidance from the store manager.

Capabilities :

  • Create the warmth for the customer – welcoming attitude
  • Good at relationship building – conversion to sales
  • Good listening skills – understand customer needs
  • Ability to follow brand and store guidelines
  • Good operations experience – receiving stock, inventory keeping, cash handling etc.

Attitudes:

· Self-motivated – Don’t dream, obsess attitude

· Ability to relate and live the brand – Look the part · Believes and delivers – Excellence

· Hunger to “Succeed & Grow

Job Detail
  • Offerd Salary₹15,000 - ₹20,000
  • Career LevelFresher
  • ExperienceFresh
  • GenderBoth
  • INDUSTRYRetail
  • QualificationDiploma
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